Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kapelland

kapelland

March 17, 2025

5  out of  5
rating by kapelland
"Gavin helped me quite a bit when setting up my car insurance, and was very patient, kind, and informative."
Profile photo of Darla Babcock

Darla Babcock

March 15, 2025

5  out of  5
rating by Darla Babcock
"David was great at finding what I needed. He explained things clearly, he didn't just throw a term at me. I could understand what he was saying!! Very personal, nice guy!"
We responded:
"Darla, we truly appreciate your feedback! Our team is dedicated to making sure that you have the best experience possible, and we’re so glad that David was able to assist. Thank you for choosing our agency!"
Profile photo of Tammy Rodriguez

Tammy Rodriguez

March 14, 2025

5  out of  5
rating by Tammy Rodriguez
"Amazing service and awesome agent I wish I could give more then 5 stars because I would"
We responded:
"Tammy, we really appreciate your kind words! Knowing that we made your insurance experience a positive one is exactly why we love what we do. Thank you for choosing our agency! "
Profile photo of Janet Shirk

Janet Shirk

March 13, 2025

5  out of  5
rating by Janet Shirk
"Super friendly! Easy to work with! All in all would recommend!"
Profile photo of Antonio Broadnax

Antonio Broadnax

March 12, 2025

5  out of  5
rating by Antonio Broadnax
"Gavin was great appreciated everything you did for me sir big time will be reaching back out for other services soon."
Profile photo of Marlena Haak

Marlena Haak

March 11, 2025

5  out of  5
rating by Marlena Haak
"David Abraham was very helpful and patient with everything. Highly recommend"
We responded:
"Finding the right coverage is important, and we’re so glad we could help you with that, Marlena! Thanks for your trust—we’re always here for you. "
Profile photo of Laura Bertsch

Laura Bertsch

March 11, 2025

5  out of  5
rating by Laura Bertsch
"Gavin got my mother in law set up with renter’s insurance. It was super easy and Gavin was very helpful. Thank you!"
We responded:
"Thanks, Laura, for your great feedback! We're glad Gavin made the process easy for your mother-in-law. Your satisfaction means a lot to us. If you need anything else, just let us know!"
Profile photo of kailei trykowski

kailei trykowski

March 10, 2025

5  out of  5
rating by kailei trykowski
"Very helpful and kind service- thanks!"
We responded:
"Thank you, Kailei, for your kind review! We're thrilled you found our service helpful. Your feedback inspires us to keep delivering great service. If you need anything else, just let us know!"
Profile photo of Dan Breitsprecher

Dan Breitsprecher

March 10, 2025

5  out of  5
rating by Dan Breitsprecher
"Great help and great customer service"
We responded:
"Dan, your trust and support mean a lot to us! We love our work, and we're happy we could help make your insurance experience a good one!"
Profile photo of Rhonda Nickolas

Rhonda Nickolas

March 10, 2025

5  out of  5
rating by Rhonda Nickolas
"Carson was very patient and helpful, made switching our home and auto insurance very easy and understandable. She also has us saving money, with better coverage plans! Thanks:)"
We responded:
"Thank you, Rhonda, for your wonderful review! We're thrilled to hear that Carson made the process smooth and helped you save money with better coverage. Your satisfaction is our priority, and we appreciate your trust in us. Looking forward to serving you again!"
Profile photo of Joshua Tilley

Joshua Tilley

March 8, 2025

5  out of  5
rating by Joshua Tilley
"This is my new insurance company. Ask for Gavin. Good man."
We responded:
"Thanks, Joshua, for your wonderful review! We're glad to hear about your great experience with Gavin. We appreciate your feedback and are happy to have you in our insurance family. If you need anything, just reach out!"
Profile photo of Matthew Maurer

Matthew Maurer

March 7, 2025

5  out of  5
rating by Matthew Maurer
"Very helpful and thorough! Made switching as easy as could be! Highly recommend! Saved over 1k by switching to State Farm!"
We responded:
"Matthew, we value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
Profile photo of Sefika Mrzljak

Sefika Mrzljak

March 5, 2025

5  out of  5
rating by Sefika Mrzljak
"I had great experience with David Abraham"
We responded:
"Thank you, Sefika, for your nice review! We're happy to hear you had a great experience with David Abraham. Your feedback motivates us to keep giving good service."
Profile photo of Dakota Goodman

Dakota Goodman

March 5, 2025

5  out of  5
rating by Dakota Goodman
"Worked with Carson she was awesome to work with got me a policy that I couldn't say no to thanks again"
We responded:
"Dakota, we are so grateful for your kind words! Providing professional, friendly, and helpful service is our priority, and we’re so happy to hear we met your expectations! "
Profile photo of Sydnee Flowers

Sydnee Flowers

March 4, 2025

5  out of  5
rating by Sydnee Flowers
"Fast service"
We responded:
"Thank you for your kind review, Sydnee! We always aim to provide clear, professional, and friendly service, and we're happy to hear we met that goal. We appreciate your trust in us!"
Profile photo of NaNa Boutique

NaNa Boutique

March 4, 2025

5  out of  5
rating by NaNa Boutique
"Overall, very helpful and responsive. Gustavo is attentive🤗"
We responded:
"Thank you, NaNa Boutique, for your wonderful feedback! We're thrilled to hear that you found our service helpful and responsive. Your satisfaction is our priority, and we appreciate your support. If you need anything else, please feel free to reach out."
Profile photo of Sevanah Thomas

Sevanah Thomas

March 4, 2025

5  out of  5
rating by Sevanah Thomas
"I’ve been using State Farm for years and their service is top notch! Hunter assisted me with signing backup when I took a break and switched insurance companies! 10/10 would recommend this location!"
We responded:
"Thank you, Sevanah, for your awesome feedback! We're thrilled to hear that Hunter provided excellent service. Your recommendation means a lot to us. We're here to assist with all your insurance needs anytime. Looking forward to serving you again!"
Profile photo of Sue Hansen

Sue Hansen

March 3, 2025

5  out of  5
rating by Sue Hansen
"Everyone is helpful, kind, informative but not high pressure. If you have a question, they can answer or will find an answer promptly. Response time is fast."
Profile photo of Helen

Helen

March 1, 2025

5  out of  5
rating by Helen
"Love this StateFarm location! Shoutout to Hunter for the 10/10 service!"
We responded:
"Thank you so much, Helen, for your awesome review! We're so happy to hear that you loved our Iowa City location and that Hunter took such great care of you. Your kind words mean a ton to us and inspire us to keep providing the best service possible. We can't wait to welcome you back soon!"
Profile photo of Sarah Barksdale

Sarah Barksdale

February 28, 2025

5  out of  5
rating by Sarah Barksdale
"I had the pleasure of working with Julia and she was very helpful to me with everything I was needing! Great communication and response time in the help needed."
We responded:
"Thank you, Sarah, for your wonderful review! We're delighted to hear that Julia provided you with excellent service and communication. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service. We look forward to assisting you again in the future."
Profile photo of Matthew Sanders

Matthew Sanders

February 27, 2025

5  out of  5
rating by Matthew Sanders
"Thanks for all your help Hallie was a big help to me talking me though information thanks"
We responded:
"Thank you, Matthew, for your kind feedback and perfect rating! We're thrilled that Hallie could assist you. Your comments inspire us to continue providing excellent service. If you need further help, feel free to reach out."
Profile photo of laurie

laurie

February 26, 2025

5  out of  5
rating by laurie
"Chad Burtch's staff has great, friendly service and they offer very competitive rates."
We responded:
"Thank you, Laurie, for your kind review! Our goal is to be a trusted partner in your insurance journey, and we’re so happy to hear that we’ve earned your confidence. We appreciate your support! "
Profile photo of Ken Lathrop

Ken Lathrop

February 25, 2025

5  out of  5
rating by Ken Lathrop
"Hallie is a rock star! I had a very unique insurance situation out of the norm, she literally worked the entire day on it, and even researched other options that would not have benefited them to assist me and my unique situation. Been insured with them for multiple years, and have never encountered any problems at all. Thank you!"
We responded:
"Thank you so much, Ken, for your kind words and for being such a loyal customer. We’re truly delighted to hear about your positive experience with Hallie. Your satisfaction means the world to us, and please know that we’re here to support you with any unique insurance needs you may have."
Profile photo of Kevin Olszewski

Kevin Olszewski

February 25, 2025

5  out of  5
rating by Kevin Olszewski
"The team at Chad Burtch was very helpful in setting up home owners and Auto insurance policies, Thank you Carson! Rates were lower than the majority of the providers I received quotes from with superior coverage."
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Kevin—we’re always here for you! "
Profile photo of Michael Livingston

Michael Livingston

February 25, 2025

5  out of  5
rating by Michael Livingston
"Excellent customer service they’ve kept in contact with me during the accident process when my pickup was totaled by a drunk driver Thanks to them it’s been really helpful Mike"
We responded:
"Thank you, Mike, for your kind words! We're glad our team could support you during this challenging time. Your satisfaction is our priority, so feel free to reach out for any further assistance."